Selected engagements
Allied health practices
The administrative documentation around clinical work — the referrals, the insurer reports, the intake summaries.
The job we would time first
One inbound document, end to end
Every design partner times the same shape of job, varying only the profession. That is deliberate: it tests whether the mechanism saves time independently of industry, which is a more useful thing to learn than two data points in one profession.
- Referral letters
- Insurer and funder reports
- Intake summaries
- Care correspondence
- Administrative file notes
- A referral, report request or intake document arrives
- Someone finds the history it refers to
- Details that should not be sent are taken out by hand
- A draft is written
- A practitioner checks it before it goes
- The record gets updated
How it lands here
What this looks like in your practice
Referral letters, insurer reports and intake summaries all follow the same shape: a document arrives, a draft is produced, a practitioner signs it off, and the record is updated.
We focus on the administrative documentation around clinical work rather than the clinical note itself — dedicated scribes do that job well, and we would rather complement them than compete with them.
In your regulator's words
What has already been said about this
Quoted from the published documents, with dates and links. We have not summarised them for you, and none of this is us telling you what your obligations are.
Regardless of what technology is used in providing healthcare the practitioner remains responsible for delivering safe and quality care and for ensuring their own practice meets the professional obligations set out in their Code of Conduct.
If using an AI scribing tool, the practitioner is responsible for checking the accuracy and relevance of records created using generative AI.
Make sure you obtain informed consent from your patient, and ideally note the patient's response in the health record.
One job, defined once
Bring one job your practice repeats
Thirty minutes, no software shown, and a one-page write-up of that job whether or not you take it further.